Session Information

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Conference Schedule

Session Title
9:00 AM - 9:30 AMRegistration
9:30 AM - 10:00 AMIntro & Overview
10:00 AM - 12:30 PMMorning Session
12:30 PM - 1:45 PMLunch (on your own)
1:45 PM - 3:45 PMAfternoon Session

Session Title
7:00 AM - 8:00 AMRegistration & Continental Breakfast
8:00 AM - 8:20 AMWelcome Announcements & Chapter Business Meeting
8:20 AM - 9:20 AMSession 1: Complex Case Management: Managing Patients Across the Continuum of Care
9:20 AM - 10:30 AMNetworking Break with Sponsors & Exhibitors
10:30 AM - 11:30 AMSession 2: Ethical Reasons for Neuropsychology Involvement in the Inpatient and Outpatient Settings
11:30 AM - 12:45 PMLunch with Sponsors & Exhibitors
12:45 PM - 1:00 PMDoor Prizes
1:00 PM - 2:00 PMSession 3: STOP Living Life Like an EMERGENCY!
2:00 PM - 2:50 PMNetworking Break with Sponsors & Exhibitors
2:50 PM - 3:50 PMSession 4: The End of Life Option Act – One Community Hospital’s Experience
4:00 PM - 5:00 PMSession 5: Health Care 2017 in the Golden State - Impact for Case Management
5:00 PM - 5:10 PMClosing Remarks

Intro & Overview

Morning Session

Afternoon Session

Welcome Announcements & Chapter Business Meeting

Session 1: Complex Case Management: Managing Patients Across the Continuum of Care

Amy R. Bragg, BSN, ACM-RN
Complex Case Manager
NorthBay Healthcare · Fairfield, CA

Shelley Stelzner, RN, BSN, MHA, CCM
NorthBay Healthcare · Fairfield, CA

Brandon Klug, RN
Integrated Health Manager & Compliance Officer
Medic Ambulance Services · Vallejo, CA

James Pierson, EMT-P
Vice President and Chief Operating Officer
Medic Ambulance Services · Vallejo, CA

Complex Case Management utilizes a multidisciplinary approach to assist patients with managing disease processes, assisting them with their transitions through the continuum of care, and reducing readmission rates for organizations. This can involve hospital departments including pharmacy, social services, and physician groups along with outpatient organizations like home health and paramedic services to continue education initiated in the hospital. By working with the patient and their support system along with a multidisciplinary approach, Complex Case Managers partner, advocate, and teach patients how to manage their health conditions, access their healthcare network and support systems, effectively reducing the organizations readmission rate one patient at a time.


  1. Identify different types of Complex Case Management at NorthBay Healthcare
  2. Describe the different tools used by NorthBay Healthcare to differentiate patients who are low, moderate, and high risk for readmission
  3. Distinguish community constituent programs that can support outpatient Complex Case Management efforts used by NorthBay Healthcare

Session 2: Ethical Reasons for Neuropsychology Involvement in the Inpatient and Outpatient Settings

Jonathan Canick, PhD
Licensed Psychologist and Neuropsychologist
· San Francisco, CA

Ethics are central to an evaluation of cognitive capacity, which addresses questions about what should be done for a patient beyond diagnosis or treatment recommendation. Such evaluations inform decisions by providing information about a patient’s best abilities and level of functioning. Neuropsychological testing, with its focus on objective measurement and normative data, significantly improves the reliability and validity of such decisions/determinations.


  1. Distinguish normal from pathological aging and the challenges to assessing cognitive capacity
  2. Identify key cognitive abilities needed in order to possess cognitive capacity
  3. Appreciate the contribution that neuropsychology provides to assessing capacity

Door Prizes

Session 3: STOP Living Life Like an EMERGENCY!

Diane Sieg, RN, CYT, CSP
Speaker, Author, Coach, Yoga Teacher
Personal Balance · Denver, CO

These are challenging times in healthcare with all the change, uncertainty, and complexity. Burnout is at an all-time high when everything feels like an emergency! Using real-life stories from her 23 years as an emergency room nurse, speaker, author, life coach and yoga teacher, Diane Sieg shows you how to get out of the emergency room of life by using practical resilience skills that change your mind and train your brain to: • Become aware of your current state of emergency living • Reduce your stress and anxiety in the moment • Increase your ability to focus, connect, and problem-solve • Improve your overall well-being by remembering what matters most


  1. Identify three symptoms of emergency living
  2. Demonstrate resilience skills
  3. Commit to a resilience plan

Session 4: The End of Life Option Act – One Community Hospital’s Experience

Terrell B. VanAken, M.D
Medical Director
NorthBay Hospice & Bereavement · Fairfield, CA

nce the End of Life Option Act was passed into law, every healthcare facility has had the right to establish their own policies and procedures regarding their level of participation with the Act. NorthBay Healthcare’s Board in May 2016 made the decision to participate in the Act. This presentation reviews the specific requirements to participate in the Act and NorthBay’s journey into that participation.


  1. Gain familiarity with the Oregon experience with the Death with Dignity Act since its inception and how California’s experience might compare
  2. Become familiar with the specific legal requirements for patients to participate in the Act
  3. Review NorthBay Healthcare’s experience for comparison to their own facilities

Session 5: Health Care 2017 in the Golden State - Impact for Case Management

Pat Blaisdell, M.A., M.S., FACHE
Vice President
California Hospital Association · Sacramento, CA

As ongoing changes in the health care system continue and escalate, the role and influence of the case manager is growing. Case managers at all levels of care are challenged to contribute to organizational success and to provide clinically sound patient care. This annual discussion will provide an update on the ongoing implementation of federal health care reform, as well as current state-level legislative and regulatory initiatives. Current and future implications for case managers will be discussed, with a particular focus on case manager role in advocacy.


  1. Identify the current status of implementation of federal health care reform
  2. Classify current state legislative proposal impacting case management
  3. Describe how current and future changes affect case management, including advocacy

Northern California  Chapter Annual Conference Links
July 6-7, 2017


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