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National Board for Case Management™

The National Board for Case Management™ (NBCM) is the governing body for the Accredited Case Manager (ACM™) Certification.

The NBCM’s responsibilities include: developing and approving ACMA Certification content, testing and eligibility policies; conducting eligibility reviews; reviewing applicant certification appeals and rendering decisions; and recommending strategies or developments for the ACM™ Certification.


Chris Carpenter, MSW, ACM
Burlington, VT

Vice Chair

Michelle Allen, RN, ACM, IQCI
VP Case Mgmt/Clinical Documentation Integrity/Denials Mgmt
HCA West FL Division
Tampa, FL


Elizabeth (Liz) Gaddey, RN, ACM
Retired, Case Manager
Calabasas Hills, CA

Susan T. Kelly, RN, BSN, ACM
Retired, Case Manager
Hadden Heights, NJ

Lisa Krueger, LCSW, ACM
Clinical Social Worker II, Case Management
Cedars-Sinai Medical Center
Los Angeles, CA

Charleeda Redman, RN, MSN, ACM, FAACM
VP, Informatics & Clinical Integration
Jefferson Health
Philadelphia, PA

Maureen Sawyer, LSW, ACM
Director, Case Management
Lehigh Valley Health Network
Allentown, PA

Judith A. Stein, JD
Attorney / Executive Director
Center for Medicare Advocacy, Inc.
Willimantic, CT

Joanne L. Young, MSW, ACM
Social Work Case Manager
University of Vermont Medical Center
Burlington, VT

For any questions regarding the NBCM, please contact

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