Follow ACMA
Twitter Facebook Linkedin Instagram
v
GO
Retest Policy FAQ
To continue to follow the industry and best practices for ACM examinations, the retesting policy will be changing effective April 1, 2024.

The number of times you may test on either exam part will be limited to three (3) in a calendar year (January 1-December 31).

Please note: If you purchased your ACM examination PRIOR to March 31, 2024, you fall under the existing retest policy. If you purchase your ACM examination AFTER March 31, 2024, you fall under the new retest policy.

If I tested prior to April 1, 2024, and failed, does that count against my 3 attempts?

If I failed one portion of the exam and passed the other portion, do I still have 6 months to obtain a passing score from the initial failed date?

If I failed one portion of the exam and passed the other portion, how many attempts do I have to retake the failed portion?

If I failed both portions and I want to retake both portions, does that count as one attempt or two attempts?

What happens if I run out of attempts before the calendar year is over?

Does a forfeited exam count as an attempt?

Is there a way to see how many attempts I have left?

Since the policy has now changed, do I still have to reapply and submit another payment to retest each time?

With the new retest policy, are the retest applications now free?

Does the new retest policy apply to remote proctoring?

If I tested prior to April 1, 2024, and failed, does that count against my 3 attempts?

No. The new retest policy is effective for exams purchased on or after April 1, 2024.

If I failed one portion of the exam and passed the other portion, do I still have 6 months to obtain a passing score from the initial failed date?

Yes – that policy has not changed.

If I failed one portion of the exam and passed the other portion, how many attempts do I have to retake the failed portion?

You have 3 attempts (within one calendar year) to retake the failed portion within 6 months from the initial failed date.

If I failed both portions and I want to retake both portions, does that count as one attempt or two attempts?

That would count as only one attempt.

What happens if I run out of attempts before the calendar year is over?

You will have to wait until the start of the next calendar year to reapply.

Does a forfeited exam count as an attempt?

Yes – a forfeited exam does count as an attempt.

Is there a way to see how many attempts I have left?

Log into your ACM portal and click on Certifications. At the bottom of the page, you will see your attempts for each portion along with your exam results.

Since the policy has now changed, do I still have to reapply and submit another payment to retest each time?

Yes. To apply for a retest, candidates should go to the ACM Portal and log in using the credentials provided at the time of their initial account setup. Clicking on the “Retest Application” tab available within the account will open a pre-populated application form. Candidates should verify the information is correct and complete, and then submit their application for approval.

With the new retest policy, are the retest applications now free?

The retests applications are not free. The retest fee for both exam parts is $359.00. The fee to retest for one section (Core or Simulation) is $200.

Does the new retest policy apply to remote proctoring?

Yes. The new policy applies to both testing modalities: remote proctoring and in-person testing.

Announcements

SAVE THE DATE | ACMA 2025 National Conference

Join us for ACMA 2025 National Conference, April 3-6, 2025 in Denver, CO. Don't miss out on the premier case management and transitions of care conference of the year!
Experience ACMA at National!

Save The Date | 2024 Leadership and Physician Advisor Conference

Our 2024 Leadership and Physician Advisor Conference is November 18-20 in Huntington Beach, CA! Health plans and providers, this conference has everything you need.
Find out more here!

Share Your Research | Collaborative Case Management

Do you have a project or measurable initiative you've instituted at your organization? Have you conducted research on a current issue in the field? Share your experiences and results with your professional community! Email your proposal or questions: vmatthews@acmaweb.org.
Learn More!

Get ACMA News in the Palm of Your Hand

Join the conversation with ACMA! Text the keyword ACMA to 844-554-2497 to stay up to date on all the latest news and announcements, delivered straight to your phone!

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows.
Submit a presentation!

SAVE THESE DATES | National Case Management Week

2024 - October 13-19
2025 - October 12-18
2026 - October 11-17
2027 - October 10-16
2028 - October 8-14

American Case Management Association
17200 Chenal Parkway Ste 300 #345
Little Rock, AR 72223
Phone: 501-907-ACMA (2262)
Fax: 501-227-4247