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Membership Continuing Education
The Next Round-Up: Rethinking the Team

Publication Date: 5/4/2023


Length: 58 minutes 14 seconds

Content Level: 1 Intermediate CE

Abstract
As we move forward toward a post-pandemic state, we can continue to anticipate changes including ongoing initiatives in acute care from a volume-based to a value-based system. The role of case manager as a patient-centric guide for the care team is now more significant than ever. There is a need to find simplicity in the chaos of health care delivery, to rethink the role of the case manager as advocate to coordinate an interprofessional team to best provide the right care, at the right time, in the right setting, at the right cost, with the right outcomes for the patients served. This session will describe how case managers can, with curiosity, perseverance and good old-fashioned grit, acknowledge what we do and do not know. Then apply this to partner with health providers and the patient in a collaborative and coordinated approach to shared decision making around health and social issues.

Learning Objectives
1. Examine pre-pandemic and current mandates of the Affordable Care Act.
2. Identify the impact of COVID-19 on the future of case management practice in value-based care.
3. Explain the concept of the interprofessional team and its impact on the patient and case manager.
4. Apply knowledge gained to rethink the role of the case manager in the formation of an interprofessional team.

Speaker: Vivian Campagna, DNP, RN-BC, CCM | Chief Industry Relations Officer | Commission for Case Manager Certification

Vivian Campagna is the Chief Industry Relations Officer (CIRO) for The Commission for Case Manager Certification (CCMC). She has been involved in case management for more than 25 years and has expertise in the areas of acute care, independent and workers’ compensation case management. She is a member of the inaugural class of certified case managers (CCMs) and served on the commission for more than 10 years. Vivian is a former Commissioner, and during her service as Chair, she was instrumental in the implementation of computer-based testing, as well as the development of the online dashboard for CEUs and recertification. She previously facilitated item writing workshops that ensure the test pool questions reflect current practice and information relevant in the field of case management. She has served as Chair of numerous committees for CCMC, including the Ethics and Professional Practice Committee, overseeing the most recent revision of the Code of Professional Conduct.

Speaker: Ellen Mitchell, RN, MA | Director, Industry Relations | Commission for Case Manager Certification

Ellen Mitchell is the Director for Industry Relations for the Commission for Case Manager Certification (CCMC). She has over 25 years of experience in the field of hospital case management and has presented nationally on topics of interest to the specialty. Ellen holds a master’s degree in Acute Care Nursing and is certified in case management by CCMC.

Please Note: Session was originally presented live at the 2022 ACMA National Conference on May 1-4 in Dallas, TX.

Keywords: Case Management, Pandemic

The Next Round-Up: Rethinking the Team

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