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National Board for Case Management

The National Board for Case Management™ (NBCM) is the governing body for the Accredited Case Manager (ACM™) Certification.

The NBCM’s responsibilities include: developing and approving ACMA Certification content, testing and eligibility policies; conducting eligibility reviews; reviewing applicant certification appeals and rendering decisions; and recommending strategies or developments for the ACM™ Certification.


Michelle Allen, RN, ACM-RN, IQCI
VP Case Management/Clinical Documentation
HCA West Florida Division Tampa, FL

Vice Chair

Lisa Krueger, LCSW, ACM-SW
Clinical Social Worker II, Case Management
Cedars-Sinai Medical Center
Los Angeles, CA


Elizabeth (Liz) Gaddey, RN, ACM
Retired, Case Manager
Calabasas Hills, CA

Julie Garcia, MSW, ACM-SW, LNHA
Director of Case Management
Inova Health System - INTotal Health
Falls Church, VA

Susan T. Kelly, RN, BSN, ACM
Retired, Case Manager
Hadden Heights, NJ

Charleeda Redman, RN, MSN, ACM, FAACM
VP, Informatics & Clinical Integration
Jefferson Health
Philadelphia, PA

Maureen Sawyer, LSW, ACM
Director, Case Management
Lehigh Valley Health Network
Allentown, PA

Joanne L. Young, MSW, ACM
Social Work Case Manager
University of Vermont Medical Center
Burlington, VT

Public Member

John Brady, DHA, FACHE
Program Director, Strategy and Business Development
Northwestern Medicine
Winfield, IL

Ex Officio Members

Angie Roberson, MSN, RN, ACM-RN
Director, Case Management
Spartanburg Regional Medical Services District
Spartanburg, SC
*ACMA President-Elect

Elisabet Harrell
Assistant Director of Product and Services Development
American Case Management Association (ACMA)
Little Rock, AR
*ACMA CEO Designee

For any questions regarding the NBCM, please contact

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