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2024 National Case Management & Transitions of Care Survey

New Release - 2024 Report

The 2024 National Case Management & Transitions of Care Survey provides critical information for case management leaders, including models, salaries, caseloads, etc. This study report incorporates proprietary longitudinal data from previous ACMA surveys. Additionally, many findings include what this means for the practice - insight on the practical application of data findings.

To access the survey, log-in to the Members Only section.

The Data Source

The flagship project of ACMA practice research, the survey provides the only source of comprehensive national benchmarking data for the practice of Hospital / Health System Case Management.

ACMA conducts this research bienally via a randomized study of over 400 hospital Case Management departments. This results in a final publication of 95% confidence level data on over 80 elements of the practice. The data has been used in countless organizations around the country for benchmarking, resource justification and practice improvement.

How the Survey is used

“I have used the survey results successfully in discussions with my Vice President to demonstrate that we were on the low end of staffing patterns when compared to organizations of similar size. This was the first time she had seen inpatient comparisons.”

Mary R. McCarthy, MS, FACHE, CPHQ | Director, Quality Management
SwedishAmerican Hospital | Rockford, IL

“The ACMA survey data has helped our health care organization research a variety of different topics, from our Case Management department reporting structure, to FTEs and salaries. I was successful in securing raises for our staff on two separate occasions, with the ACMA Survey data being the key piece of information to support the increases.”

Diane K. Buswell, RN, MSN, ACM | Director, Clinical Finance
Samaritan Health Services | Corvallis, OR

Academic requests

Requests for use of this dataset or specific element for research or academic purposes should be directed to theacma@acmaweb.org

SAVE THE DATE | ACMA 2025 National Conference

Join us for ACMA 2025 National Conference, April 3-6, 2025 in Denver, CO. Don't miss out on the premier case management and transitions of care conference of the year!
Experience ACMA at National!

Register Now! | 2024 Leadership and Physician Advisor Conference

The 2024 Leadership and Physician Advisor Conference is November 18-20 in Huntington Beach, CA! Health plans and providers, this conference has everything you need.
Register today!

Care Transitions Today Podcast

Our upcoming series, Case-of-the-Month, is co-presented by the American Case Management Association (ACMA) and the Association of Physician Leadership in Care Management (APLCM). In the Case of the Month series, we delve deep into real-world medical cases, sharing experiences, best practices, and innovative approaches to patient care. Each episode, our panel of experts brings you a new case study, offering a unique learning opportunity for health care professionals at all levels of experience. Learn more!

Karen Vanaskie Scholarship Fund

Karen Vanaskie was one of case management's brightest and most dedicated professionals. She was serving as Secretary / Treasurer on the ACMA National Board of Directors at the time of her unexpected passing on June 21, 2024.

At the request of Karen's family, ACMA has set up the Karen Vanaskie Scholarship Fund. Karen was passionate about the need for case management certification. She actively supported her staff in pursuing the Accredited Case Manager (ACM) Certification. To continue her legacy, this scholarship fund will cover the cost of their ACM certification application fee for those to whom it is awarded. We believe this continues Karen's legacy.

To apply for the scholarship, click here. For eligibility details, please see below.

To donate to the scholarship fund in Karen's memory, click here.

2024 National Survey Results are Live!

ACMA and APLCM are proud to announce the latest iterations of the National Case Management and Transitions of Care Survey and the Physician Leaders in Care Management Survey, which have been the only source of comprehensive data for the case management industry since 2001. This ongoing research incorporates over 20 years of data, offering invaluable insights into the evolving landscape of case management, transitions of care, and physician advising. Access the full reports through your ACMA and APLCM member portals!

Share Your Research | Collaborative Case Management

Do you have a project or measurable initiative you've instituted at your organization? Have you conducted research on a current issue in the field? Share your experiences and results with your professional community! Email your proposal or questions: vmatthews@acmaweb.org.
Learn more!

Get ACMA News in the Palm of Your Hand

Join the conversation with ACMA! Text the keyword ACMA to 844-554-2497 to stay up to date on all the latest news and announcements, delivered straight to your phone!

Now Accepting Presentations for Chapter Conferences

We are now accepting presentations for upcoming ACMA chapter conferences. If you have a unique solution, intervention or strategy to improve case management, this is a great opportunity to share your knowledge and be a part of ACMA's national-caliber education at the local level. There is no deadline to submit; presentations will be accepted throughout the year so you can prepare a submission as your schedule allows.
Submit a presentation!

SAVE THESE DATES | National Case Management Week

2024 - October 13-19
2025 - October 12-18
2026 - October 11-17
2027 - October 10-16
2028 - October 8-14